Holy Cross Hospital passes another successful re-accreditation by DNV GL

May 11, 2016

When you need health care services you want and expect to receive the best and safest care possible, Holy Cross Hospital is always working to offer you that expected care and more. One way we do that is through our accreditation. We are pleased to announce the successful completion of our re-accreditation process from DNV GL - Healthcare.

By earning this re-accreditation, Holy Cross Hospital has demonstrated it meets or exceeds patient safety standards (Conditions of Participation) set forth by the U.S. Centers for Medicare and Medicaid Services. DNV GL’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation.

“We were really excited to receive the letter announcing we had once again been awarded full accreditation for a three (3) year term said,” Mary Karlik, Director of Quality and Education for Taos Health Systems. “Our staff continuously works to improve our processes to ensure we are in compliance so when the auditors come in un-announced to do their survey we are ready.”

While this is a three year re-accreditation Holy Cross Hospital actually undergoes this un-announced survey process every year. The DNV GL accreditation requires an annual survey and Holy Cross Hospital’s continual compliance with the DNVHC Accreditation Process. Failure to complete these actions could result in the hospital losing its accreditation status.

Holy Cross Hospital achieved ISO 9001 compliance in 2013 becoming the first hospital in New Mexico to achieve this standard. ISO 9001 is the world’s most trusted quality management system used by performance-driven organizations around the world to advance their quality and sustainability objectives.

“We have taken an entirely different approach to accreditation, and hospitals are really responding,” says DNV GL - Healthcare CEO Patrick Horine. “Since accreditation is a must-have credential for just about every hospital in this country, why not make it more valuable, and get more out of it? That’s where ISO 9001 comes into play, and turns the typical get-your-ticket-punched accreditation exercise into a quality transformation.”

DNV GL’s accreditation program, called NIAHOŽ (National Integrated Accreditation of Healthcare Organizations), involves annual hospital surveys – instead of every three years – and encourages hospitals to openly share information across departments and to discover improvements in clinical workflows and safety protocols.

About DNV GL - Healthcare:

DNV GL is a world-leading certification body. They help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.

Within healthcare, DNV helps its customers achieve excellence by improving quality and patient safety through hospital accreditation, managing infection risk, management system certification and training.

The DNV GL Group operates in more than 100 countries and has16,000 professionals who are dedicated to helping its customers make the world safer, smarter and greener.

For more information about DNV GL hospital accreditation, visit

About Holy Cross Hospital and Taos Health Systems:

Taos Health Systems is the central hub for health care in north central New Mexico. It is home to over 80 physicians, covering a variety of ever-expanding specialties that include internal medicine, family practice, wound care, dermatology, obstetrics and gynecology, orthopedics, general surgery, urology
and a fully-staffed emergency department. Incorporated in January 1980 as a 501(c)(3) private, non-profit charitable organization, Taos Health Systems became the parent company of Holy Cross Hospital. It has since grown to include the Women’s Health Institute and the Birth Center, Taos Surgical Specialties, the Center for Physical Health, and High Road Dermatology; as well as Primary and Integrative Care. Holy Cross Hospital was established in 1936, today the hospital is a not-for-profit 29 bed, acute-care, full-service facility that is DNV accredited and ISO 9001:2008 certified.